If so, you are not receiving input from the HDMI cable. Examine the port the cable is plugged into and whether your stick reads DVI or PC. Ensure your HDMI cable and Fire Stick is detecting the Fire TV.You can always call Amazon Fire TV Support and order a new one which will get delivered to your address in couple of days. If the problem persists try a different HDMI cable. Disconnect the HDMI cable that is linking the Fire TV to your TV. Many problems originate from the HDMI cable that is poorly connected or damaged. Simply visit your settings menu, Display and Sound, Dolby Digital and turn the Dolby Digital Plus to OFF. You must ensure Dolby Digital Plus is in off mode. You can check this by determining whether the AC receiver is on.
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